Settlement Ops · Daily Report
payo

Daily Settlement Report

Total
7-day Settled Store Open Balance(Actual) To Commission(Actual) To Adyen(Actual) To Merchant(Actual) To SameDay Account(Actual) Close Balance(Actual) Diff

Product Design Requirements (PDR)

Audience: IT · Source: Settlement Report visual demo · Language: EN

This document captures the functional and visual requirements demonstrated above. Implement against these rules; the HTML mock uses sample data only.

1. Problem & goal

Ops need a daily store-level settlement view that (a) reconciles Actual vs Expected Received and Actual vs Expected Paid, (b) proves the cash balance equation, and (c) flags unstable settlement amounts against a selectable previous-day moving average.

Goal: one screen where investigators can see which store is wrong, why (line-level Diff), and whether today’s settlement is abnormal vs recent history.

2. Settlement time model (cut-off)

3. Page layout & controls

  1. Payo brand chrome (navy top bar, logo, Poppins/Inter, teal accents).
  2. Title: Daily Settlement Report.
  3. Controls:
    • Report date picker
    • Previous average toggle: 7-day / 14-day / 30-day (mutually exclusive; default 14)
  4. Above column headers, a Total row shows the sum of Open Balance, To Commission, To Adyen, To Merchant, To SameDay Account, Close Balance, and Diff (outflow columns use bracket format).
  5. Summary KPIs: store count, To Merchant (window) = sum of column To Merchant (Actual) across all stores (payout to merchants for the day; excludes SameDay Account and To Commission), with status pills showing selected previous N-day average total and % difference vs today, yellow alert count, red alert count.
  6. Main table: one row per store; click expands detail.

4. Main table columns

Column Meaning Sign / format
Status Green / yellow indicator light
7-day Settled Sparkline of last 7 settlement amounts + selected previous-avg line Chart
Store Name + store code; subtitle shows prev-avg & today settled
Open Balance (Actual) Opening balance for the settlement window Unsigned $x.xx
To Commission (Actual) Amount moved to commission account (Surcharge / Deduction related). Does not include Charge back or Charge back fee. Outflow brackets ($x.xx)
To Adyen (Actual) Charge back + Charge back fee (Actual). These amounts go directly to the Adyen account, not to Commission. Outflow brackets
To Merchant (Actual) Settlement + Refund (equals Actual Paid Total; excludes SameDay) Outflow brackets
To SameDay Account (Actual) Amount to same-day settlement account Outflow brackets
Close Balance (Actual) Closing balance after window movements Unsigned
Diff (Open − |To Commission| − |To Adyen| − |To Merchant| − |To SameDay|) − Close. Zero means the balance equation holds. Non-zero → show balance break red status pill (no special Diff cell colour). AU brackets when negative; highlight when ≠ 0

Do not show Fees, Net, or a separate Settled column on the main grid (Settled history remains only in the 7-day chart / store subtitle).

5. Balance equation (red alert)

Open − |To Commission| − |To Adyen| − |To Merchant| − |To SameDay Account| = Close Balance
To Adyen = Charge back + Charge back fee (Actual)  ·  To Merchant = Settlement + Refund

If left-hand side ≠ Close Balance (tolerance: 0.01 AUD after rounding to 2 dp), set status light to red, show the gap in the Diff column, and add a balance break red status pill on the store row. Do not recolour the Diff cell itself.

Tooltip / subtitle should state the gap, e.g. Open − outflows ≠ Close (gap $X.XX).

6. Settlement stability chart & previous average

7. Expandable reconciliation detail

Clicking a store row expands two side-by-side comparison cards.

7.1 Actual Received ↔ Expected Received

Line Actual naming / destination Expected naming
Source: backend calculation (must differ from Actual)
SurchargeSurcharge collected → Commission Account (in Received Total / To Commission scope)Surcharge
DeductionDeduction collected → Commission Account (in Received Total / To Commission scope)Deduction
Charge backCharge back collected → Adyen account (feeds To Adyen; excluded from Received Total & To Commission)Charge back
Charge back feeCharge back fee collected → Adyen account (feeds To Adyen; excluded from Received Total & To Commission)Charge back fee

Columns: Line item | Actual | Expected | Diff. Diff ≠ 0 → red row highlight. Received Total = Surcharge + Deduction only (Charge back / fee excluded, same pattern as SameDay on Paid).

Received amounts display as positive (plain dollars).

7.2 Actual Paid ↔ Expected Paid

Line Actual
Source: system auto or manual payout
Expected
Source: system payout calculation basis
SettlementSettlement (actual)Settlement (expected)
RefundRefund (actual) — included in To Merchant / Paid TotalRefund (expected)
Same-day settlementPaid same-day settlement — excluded from Paid TotalSame-day settlement

Paid / outflow amounts use AU accounting brackets, e.g. ($4,200.00). To Merchant on the main table equals the Paid card Total row: To Merchant = Settlement + Refund. Same-day settlement remains a detail line and the main-grid To SameDay Account column, but is excluded from the Paid Total (so Total always matches To Merchant).

Badge on card: “Matched” or “N mismatch(es)”. SameDay over/under still drives over-paid / under-paid status even though it is outside Total.

8. Money format (AU)

9. Status light rules (summary)

ConditionStatus
Received Total (Surcharge+Deduction) Actual < Expected
OR To Adyen Actual < Expected
OR Actual Paid Total (Settlement+Refund) > Expected
OR SameDay Actual > Expected
OR Balance equation fails (Diff ≠ 0)
Red (priority over yellow) — under-received / over-paid / balance break
Received Total (Surcharge+Deduction) Actual > Expected
OR To Adyen Actual > Expected
OR Actual Paid Total (Settlement+Refund) < Expected
OR SameDay Actual < Expected
Yellow status pills — over-received / under-paid
today Settled > previous N-day avg
(and no red condition)
Yellow (+ row tint / status light)
None of the above Green

Red/yellow recon rules compare totals (sum of line items). Paid totals use absolute payout amounts (ignore display brackets). Line-level Diff ≠ 0 still highlights red inside the expanded detail.